I f you see this logo in one of our auction listings, that listing is covered by DigitalRev SmartSave Guarantee Scheme. We guarantee that the total cost to you (including any Postage/Import tax payable) is lower than the lowest 'in stock' price in your country (within 10 days after your purchase). Otherwise we will refund you the difference plus
$1.00, subject to the following terms and conditions. You can purchase with confidence knowing that the cost will be lower than your local shop / website (subject to terms and conditions).
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' total cost to you ' is defined as the item price, plus postage, plus any import tax paid (if applicable). It does NOT include shipping insurance, shipping upgrades.
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' 'in stock' price in your country ' is defined as the item price, plus postage cost, plus any compulsory cost required by the competitor for the same product/package that is currently in stock from a business seller/retailer.
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The guarantee does not cover offers from private sellers/traders. The competitor must operate as a business.
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The guarantee does not apply if your local offer is from an auction site, such as eBay.
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Competitor's price must be listed either on their website, catalogue, or printed in a magazine ad.
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The guarantee only cover identical product or product package of the same brand, model, specification, options and warranty period.
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DigitalRev reserved the rights to deny price comparing request against a competitor who's price is listed in error. This will be verified through either the manufacturer or the competitor.
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The guarantee does not apply if the price used to compare is from a seller/trader of a country other than yours (the country where we shipped the product to you).
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The guarantee does not apply if your local trader/seller does not accept credit card payments, or require a surcharge for credit card payments.
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The guarantee does not apply to prices that are not publicly available, such as negotiated price, student/military discount price, prices available for member only, employee special prices, group purchase prices, award redemption or coupon purchase.
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The guarantee does not apply if the prices is only available with a bundled purchase.
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Offer void where prohibited by law. We reserve the right to modify, alter, suspend, or terminate our SmartSave Guarantee Scheme at any time without prior notice at our sole discretion. We reserve the right in our sole discretion to disqualify any individual or entity found to be tampering with our Guarantee process or operation of the scheme, or to be acting in violation of these Terms and Conditions, or in a fraudulent, disruptive, or deceptive manner.
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Any claim that is determined to be incomplete, inaccurate, or is otherwise determined to be fraudulent, disruptive, or deceptive, in our sole discretion, will not be honoured and will be disqualified and denied automatically without further communication with consumer. We will only honour one qualifying claim (the first qualifying claim you submit) per order. Multiple claims per order, or any claims following your first qualifying claim, will be disqualified and denied automatically without further communication with consumer.
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The guarantee is only for specific eBay auction listing displaying SmartSave Logo (See top of this page).
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You are required to provide Screenshot AND product web address URL, if the price is on a website. Where there is no direct link to the product, please give instruction on how to find the product on the website.
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You are required to fax or email (with digital photo attachment) the full Ad, if the price is on a catalogue or magazine.
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The price must be in stock price, which means the product is currently in stock and ready to ship. We may confirm this with the competitor if this information is not clear.
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The claim must be made within 10 days after purchase (payment date) to be valid.
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DigitalRev will inform you the acceptance of your claim within 5 working days after claim is received by us.
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If your claim is accepted, the refund will be given within 5 working days after we informed you the acceptance of your claim.
- The refund will be given by the payment method originally used by you when making the purchase.
